Terms and Conditions
Introduction
Welcome to Desi Dhamaka! By accessing or using our website and services, you agree to comply with these terms and conditions.
Menu and Pricing
- All menu items and prices are subject to change without prior notice.
- Images on the website are for illustrative purposes only; actual presentation may vary.
Ordering and Payment
- Orders can be placed online, over the phone, or in person.
- Accepted payment methods include cash, credit/debit cards, and digital payment platforms (e.g., UPI, Paytm, Google Pay).
- Full payment must be made at the time of order confirmation.
Cancellation and Refund Policy
- Orders once placed cannot be canceled if already prepared or dispatched.
- Refunds are provided only in cases of errors in order preparation or delivery.
Delivery Policy
- Delivery timings and areas are subject to availability.
- Delays may occur due to unforeseen circumstances (e.g., traffic, weather).
- Customers must verify the order upon delivery; discrepancies should be reported immediately.
Dine-In Policies
- Reservations are recommended but not mandatory.
- Management reserves the right to deny entry or service to customers violating the restaurant’s code of conduct.
- Outside food and beverages are not allowed on the premises.
Allergies and Special Requests
- Customers are responsible for informing staff of any allergies or dietary restrictions.
- While we strive to accommodate special requests, cross-contamination cannot always be avoided.
Intellectual Property
- All website content, including text, images, and logos, is the property of [Restaurant Name].
- Unauthorized use or reproduction is strictly prohibited.
Promotions and Discounts
- Promotional offers cannot be combined unless explicitly mentioned.
- Discounts are valid only for the specified duration.
Gift Cards and Loyalty Programs
- Gift cards are non-refundable and cannot be redeemed for cash.
- Loyalty rewards are subject to program terms
Liability Disclaimer
- Desi Dhamaka is not liable for any harm caused by inaccurate information, delays, or errors on the website.
- Consumption of food is at the customer’s own risk.
Third-Party Links
- Links to external websites or services are provided for convenience and do not constitute an endorsement.
- Desi Dhamaka is not responsible for the content or reliability of third-party websites.
Governing Law
These terms are governed by the laws of [New Jersey, USA]. Any disputes will be resolved in [New Jersey].
Changes to Terms
Desi Dhamaka reserves the right to modify these terms and conditions at any time. Updated terms will be posted on our website.
Contact Information
For inquiries, complaints, or feedback, please contact us at +1 (732) 444-2425, +1 (908) 405-4495 or desidhamakanj@gmail.com.
Gratuity Policy
An 18% gratuity will be automatically added to the bill for parties of 5 or more. This helps us ensure fair compensation for our team and maintain exceptional service standards for larger groups.
Preparation Time for Select Menu Items
Please note that some of our specialty dishes require up to 45 minutes of preparation time to ensure the highest quality and authentic flavor. We appreciate your patience and recommend placing your order early, especially during peak hours.
